A real person to take your calls
SurePage is an alternative to Optus VoiceMail for those times when it is more appropriate for a real person to answer your mobile calls when you are unavailable.
Turning your phone into a pager
SurePage is extremely useful if you don’t have time to take a call or retrieve VoiceMail messages but have time to read a quick text message. So if you have your phone switched to silent, or you are in a meeting, you can read your messages as they come through, just like a pager.
A real person greets your callers
When you have SurePage, a professional SurePage operator answers your mobile calls in your name or you company’s name, whichever you prefer. If your digital phone is in use, out of range, or switched off, callers to your number will be diverted to your SurePage operator to handle the call.
The operator takes a caller's message, which can be up to 160 characters long. This message is then sent to the screen of your phone. If your phone is not switched on, the message will be stored on the network, and attempted again when you are switched back on. Messages are kept for 7 days before being deleted.
Switch between VoiceMail or SurePage anytime
You can switch between having your calls answered by VoiceMail or SurePage whenever you like. You can also use SurePage with Autoroam, Optus’ answer to your Global Roaming needs if you are travelling overseas in countries that support this service.
What does SurePage cost to use?
Depending on how much you think you will need to use SurePage, Optus offers you the choice of four different rate plans.
| Plan | Monthly Access | Retrieval Fee Per Message | Usage Pattern |
| Direct | $0 | 82.5cents | Use in conjunction with VoiceMail - less than 1 message a day |
SurePage diversion applies to all three services 5.5 cents charge per diversion



