Your mobile phone goes with you everywhere with you, so it’s at risk of getting damaged, lost or stolen.

So what can happen if your phone is lost, stolen or accidentally damaged and you are not insured?

• If your phone is stolen, you will be liable for unauthorised calls made on your phone after the theft has occurred.

• You will need to purchase a new phone - high retail prices may be payable.

• If you cancel your mobile digital service whilst still under contract because you no longer have a phone to use:

• cancellation fees will be incurred, and

• you will also lose your mobile number.

Insuring your phone with BEST Mobile Insurance can help you overcome these inconveniences.

All rates and premiums include GST.

SmartPhones that must be insured with the Smart Insurance Plan:

• Apple iPhone
• HTC Dream
• Nokia E series handsets

A reduction on the general excess level is offered to customers who have had continuous insurance cover for the following periods and no claim has been lodged in that period:

• $nil for more than 24 months
• $75 for SmartPhones including Apple iPhones

We agree to provide insurance protection subject to the Terms, Conditions and Exclusions set out below for an event occurring during any period or insurance for which You have paid to Us or Our agent the required premium. Information provided in the PDS and FSG below will help you decide if BEST Mobile Insurance is right for you.  Customers are required to have both an active phone plan under contract with BEST telecom as well as having purchased a qualifying handset from BEST telecom.

Current as of 19 April 2009