The BEST Wireless Broadband service is supplied in accordance with the terms of the BEST Wireless Broadband Standard Form of Agreement. You must comply with these terms including our Acceptable Use Policy when using the service. The service is a Broadband Internet service and provides access to the Internet and related services. The service provides a connection to the Internet via the Optus Mobile 'yes' G/3G and GSM networks. The service is available to residential customers who connect to a new BEST Wireless Broadband service on a 24 month contract. All residential accounts must be in the same name and address to be eligible for yes Rewards. All applications for the service are subject to credit assessment, and acceptance. The service is only available to customers within the Optus 'yes' G/3G or GSM coverage area and is subject to network availability, refer to http://www.optus.com.au/coverage.

^#International roaming data is NOT included in the monthly allowances with pricing being set by International carriers.

The Optus 'yes' G Network refers to the 3G 2100/900 MHz network. To access the network you’ll require a 'yes' G handset or device. For full coverage information please go to optus.com.au/coverage. Speed will vary and many factors affect speeds including internet traffic, your equipment, location, software and the source of your download.

BEST Wireless Broadband plans may only be used as a data plan. You should not use the supplied SIM to access (and may not be able to access) other services such as Voice calls, International voice calls, Voice Mail, International SMS, premium and Third Party SMS, MMS, International MMS, 1300, 1900. If you are able to access such services, your use of such services will be charged at prevailing rates. Data usage will be counted in kilobytes, where 1024kb = 1MB and includes both uploads and downloads.

Your pricing plan may set out a maximum amount of included data that you can use to download and upload at high speed in a billing month. If you exceed your plan's included monthly data allowance, excess usage will be charged at $0.15 per MB or part thereof. You are able to obtain an indication of your megabyte usage via the on-line usage feature in member services. Any unused data allowance cannot be rolled over. If the supplied SIM card is used in an alternate device (such as a different Optus Wireless Device or in an Optus mobile phone) such usage will count towards your plan's data allowance.

Software Requirements:

1. You must meet the minimum system requirements as per the wireless data device packaging to connect to the service.

2. Subject to your rights under the Trade Practices Act, we does not make any warranty regarding the software or data provided to you as it operates on your computer and interacts with your other applications.

3. BEST Wireless Broadband application shows approximate usage only.

Cancellation Fees
If you cancel your service before the end of the agreed contract term you will incur a cancellation fee as follows:

1. If you are connected on a 24 month contract and the service is cancelled:

   • 0-12 months a fixed cancellation fee of $245; or

   • 13-15 80% of the cancellation fee, eg. $195; or

   • 16-18 60% of the cancellation fee, eg. $147; or

   • 19-21 40% of the cancellation fee, eg. $98; or

   • 22-24 20% of the cancellation fee, eg. $49; and

2. plus any remaining modem repayments, if applicable.

For full details of all fees that apply, please check your standard pricing table.

Optus ’yes’ G service
Use of Optus ’yes' G Service is only available with compatible handsets, an Optus ’yes’ G SIM card and you must be in a Optus ’yes’ G coverage area. The Optus ‘yes’ G Network refers to our 3G 2100/900 MHz network. To access the ‘yes’ G network you’ll require a ‘yes’ G handset or device. To access Optus’ 3G services, you will require a 2100 MHz band compatible handset and be within an Optus 3G coverage area. Outside these areas, service will fall back to our GSM/GPRS network. For full coverage information please go to optus.com.au/coverage. Speed will vary and many factors affect speeds including internet traffic, your equipment, location, software and the source of your download.

General: Offer cannot be combined with other offers or rewards unless stated. For more information, refer www.optus.com.au/standardagreement. Information correct as at 11:36 AM 20/11/2008.

For more information or to view coverage maps click here. To check coverage at a location, click here.

Choosing the Network that’s right for you

Optus currently operates 4 separate Mobile Networks in Australia and so it’s important you choose the Network right for you and your purposes.

1. Optus dual band network - 96% population coverage

2. Optus 3G single band network - 80% population coverage

3. Optus 2G Network - 96% population coverage

4. Optus Thuraya Satellite Network - 100% population coverage

Optus Dual Band (2100MHz/900MHz)

For the past 18 months, Optus have been building more than 3 base stations every day to provide Australia with an alternative National 3G Mobile Network. The Optus dual band national network now provides Australians with access to competitively priced 3G services delivered over a high quality, mobile network.

If you're one of those people that until now have had no choice, then we’d love you to take a look at where the 'yes'G network is available.

We look forward to providing you with the choice of more affordable services.

How to access the dual band Network coverage
To access the wider coverage provided by the 'yes'G (2100MHz/900MHz) Network, Optus customers will need to use a 'yes'G 2100MHz/900MHz dual band device and can now select from a range of great dual band mobile phones and wireless broadband modems.

Optus 3G Network (Single Band 2100MHz)

This Network is great for people who want to do more than just make & receive calls and sms messages. The Optus 3G Network also allows users to do things such as video calls, wireless broadband, internet browsing, send picture messages and video streaming. The Optus 3G network covers 80% of the Australian population, making it ideal for users who live in major metropolitan areas of Australia.

When outside the 3G coverage areas, users can still access the Optus 2G Network to send and receive voice and sms messages.

Optus 2G Network
This Network is great for people who just want to be able to make and receive calls and sms messages. The Optus 2G network covers 96% of the Australian population, making it ideal for users who live or travel to regional areas of Australia.

Wireless Broadband - on the move

As Optus continues to roll out speed upgrades across the Optus dual band network, customers with devices capable of higher speed specifications will get the best out of their Optus service when they are out and about.

The following table illustrates the difference between theoretical speeds of devices and the typical speeds that customers will experience.

Many factors affect Wireless Broadband Speeds including volume of network traffic, your equipment, location, software and source of your download.